Insuring with Incompass – a little behind the scenes after our accident

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Sponsored by Incompass, but ALL opinions are my own

It’s been more than a week since our accident and I would give anything to have this whole incident over and done with. The one thing I am so grateful for, is that we recently changed our insurers.

GETTING INSURED
Making the decision to change was a daunting one. We were with a very well-known insurer and it seemed that they offered the best rates for our car. My amazing friend, Cindy (who blogs over at 3 Kids, 2 Dogs and 1 Old House) co-owns an insurance brokerage called Incompass and convinced me to at least try them out and see if they can find some competitive rates for us.

Incompass has been working in the Insurance industry for 10 years and have built very good relationships with reputable insurance companies, ensuring that we provide you with the best cover for the most affordable price.

I agreed and was put into the very capable hands of Jemimah. Gosh, that woman works magic. First, we received a set of questions that we had to answer. I think was the hardest part. Jemimah then came back to us with a few companies that had the best rates. I had a load of questions because everything was foreign to me. The terms, what exactly everyone was offering, what was included, what wasn’t, etc. But the staff at Incompass is absolutely incredible and patient (and I’m not just saying that because I’m friends with Cindy lol).

After lots of emails between us (because I had lots of questions), the contract was finalised and we were with a new insurer! Yay us! And yay to Incompass for the easy and no fuss handling of this matter. Seriously, these guys and gals do everything for you. They liaise with the insurers, send you any questions they need answered, answer all your questions you may have, send you the contract, go through it with you and then ensure that everything is finalised.

CLAIMING PROCESS
Then the inevitable happened. We had just changed insurers and were then involved in an accident. Not knowing how claims work and if we were even eligible because we had only been with our current insurers for 4 weeks. First, at the scene of the accident, I spoke to a consultant at our insurers and registered a claim. The next day, I emailed Incompass’s trusty Jemimah. Again, I’ll say it, that woman is seriously incredible. She said that she’s available to me if I need any assistance with the claim.

She contacted the insurance, she got all the documents and details they needed to them, she followed up and kept me up to speed. She is still helping me to get in touch with the assessor and claims agent. I don’t think that this would have gone any better with our previous insurer and I honestly don’t think I would’ve received this type of personalised service elsewhere.

So take it from me, you need to get in touch with Incompass and let them help you find the best cover at an affordable price. You won’t be sorry. (And don’t worry if everything sounds like gibberish or goes over your head – like it did with mine. They are patient and will explain everything to you.) Have a look at their website here, it’s really easy to use. They also have a Facebook page.

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